If you would have to explain to friends and family what it’s like to work for UPS, what would you say?
There are three words which capture the essence of working for UPS: dynamic, versatile, and challenging.
It is dynamic because the work we do across all positions can be quite vigorous at times, and you have to be able to think on your feet. The versatility comes from the fact that no one day is the exact same as the one before – often times, we need to adapt to spontaneous changes, requiring us to continuously be flexible. Furthermore, as UPS encourages growth and promoting from within, you can regularly move across different job functions, meaning that you can gather very varied work experience and gain all-around skills. Working for UPS can also be challenging because our business is based on fulfilling client expectations and respecting deadlines, which is why we need to consistently work as a team in a dedicated and focused manner. At times, this can be demanding but it is also what allows us to experience substantial professional growth throughout our careers at UPS.
What is an interesting fact about working at UPS SCS that most people do not know?
I’d say that while UPS Smallpack is the “main” business unit and what our company is most known for to the outside world, not all UPSers are part of this business unit – this is a very common misconception for many people. We have many other business units, departments and partner-companies that many UPSers belong to, including UPS Supply Chain Solutions, Healthcare, and Coyote to name a few examples.
Finally, if people would ask for your advice about working at UPS SCS, what would you say?
I would tell them very honestly that working for UPS SCS, especially in an operations-related position, can be overwhelming, especially in bigger warehouses, but incredibly rewarding. Everything you need to know cannot be taught in one day, so it’s important to take it day-by-day, have it sink in, stay calm and focused, and remember to train, practice, and then execute your learnings. What helps tremendously are your colleagues who are very accommodating and willing to help you learn and improve. I would also add that it is important to remember that communication is a two-way street at UPS, meaning that you are always welcome and encouraged to say your opinion, share your experience, and explain your point of view, and you can always count on the fact that you will receive helpful feedback from both colleagues and managers/supervisors.
A tip I would give to potential candidates is to always be yourself throughout the recruitment process and afterwards if you get the job, and to be straightforward with what you want and what you expect. This will allow for you to get a position that fits you, your goals, and your personality best and will consequently give you the greatest growth possibilities within UPS SCS.